Service Coordinator
1 month ago
Job Summary:
We are seeking a highly organized and detail-oriented Service Writer to join our team at Delta Power Equipment. As a Service Writer, you will play a critical role in ensuring the smooth operation of our service department.
Key Responsibilities:
- Assist the Service Manager with daily operations, including booking appointments and managing work orders.
- Monitor the status of work in progress and warranty work orders to ensure timely completion.
- Manage the time clock for all employees and track service metrics, including labor, reworks, and technician hours worked.
- Update units being transferred to different stores and handle customer inquiries regarding work in process.
- Provide excellent customer service and troubleshooting skills to resolve issues efficiently.
Requirements:
- Basic understanding of MS Office (Word, Excel, and Outlook) and knowledge of the agricultural industry.
- Strong attention to detail, organizational skills, and data entry abilities.
- Able to effectively communicate verbally and in writing, with a strong work ethic and positive team attitude.
What We Offer:
- A safe and rewarding work environment that promotes career growth and development.
- Competitive compensation and benefits package, including a Group Registered Retirement Savings Plan (GRSP) and extended health benefits.
- Bonus programs and employee discounts, making us a great place to work and grow.
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