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Food Service Supervisor

3 months ago

Cambridge, Ontario, Canada SUBWAY Full time
Position Overview

The Food Service Supervisor plays a crucial role in ensuring the smooth operation of our dining establishment. This position involves overseeing staff and maintaining high standards of food quality and service.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of food preparation and service staff.
  • Training: Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Inventory Management: Estimate and manage the necessary ingredients and supplies for meal preparation.
  • Quality Assurance: Ensure that food and service meet established quality control standards.
  • Budgeting: Prepare budget forecasts and cost estimates for operations.
  • Customer Relations: Address and resolve customer complaints and concerns effectively.
  • Record Keeping: Maintain accurate records of stock levels, repairs, sales, and waste.
  • Reporting: Prepare and submit operational reports as required.
  • Order Management: Prepare food order summaries for the kitchen staff.
  • Knowledge: Possess a strong understanding of the culinary styles offered by the establishment.
  • Supervision: Oversee the assembly of food trays and the delivery of meals.
  • Scheduling: Establish and manage work schedules for staff.
Work Environment

This role operates in a fast-paced environment, requiring the ability to work under pressure and meet tight deadlines.

Personal Attributes
  • Client Focus: Demonstrate a strong commitment to customer satisfaction.
  • Flexibility: Adapt to changing situations and needs.
  • Team Collaboration: Work effectively as part of a team.
Experience Requirements

Applicants should have between 1 to 7 months of relevant experience in a similar role. This is a permanent position requiring approximately 30 hours of work per week.