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Quality Assurance Engineer Lead
3 months ago
Position Overview:
Ensure our clients receive high-quality products by implementing quality engineering practices across both internal manufacturing processes and externally sourced materials. This position will be instrumental in addressing warranty claims, resolving field-related issues, managing supplier quality, and facilitating the introduction of new products.
Key Responsibilities:
Assist in New Product Development initiatives by utilizing stage gate and APQP methodologies (oversee project timelines, PPAP, Control Plans, D/PFMEA, MSA, Inspection Requirements, gauge evaluations). Spearhead the design, validation, and deployment of inspection, testing, and measurement tools. Conduct audits of internal processes and supplier operations. Maintain and enhance the Quality Management System by developing and updating procedures, work instructions, and documentation. Aid in the management of non-conforming materials. Lead Cost of Quality (COQ) initiatives by analyzing operational data and warranty information. Create educational materials on relevant topics and provide training to staff on methodologies and Key Performance Characteristics (KPCs). Serve as a subject matter expert in problem-solving techniques. Employ root cause analysis tools that emphasize collaborative problem-solving to address issues in design or production and support the implementation of corrective measures. Facilitate process improvement sessions with a proactive approach. Collaborate with department leadership to identify and enhance Key Performance Indicators. Provide training to employees on effective gauging, testing, and inspection techniques. Communicate and address significant quality concerns identified through daily management or supplier inspections. Prepare and deliver reports to team members and management as necessary.Qualifications:
Bachelor's degree in a relevant field. ASQ Certified Quality Engineer certification is a plus. At least 5 years of experience in quality engineering is preferred. Background in automotive and lean manufacturing is advantageous. Demonstrated ability to plan and execute projects that meet established goals and deadlines. Strong understanding of stage gate and APQP processes (PPAP). Capable of producing clear reports and presentations to convey project status. Excellent leadership skills and decision-making capabilities; adept at leading effective meetings and cross-functional teams. Solid background in problem-solving and root cause analysis (8D, A3, 5 Whys, Fishbone). Six Sigma certification (Yellow, Green, or Black Belt) is a plus. Exceptional verbal and written communication skills, demonstrating professionalism and diplomacy. Outstanding planning and organizational skills, with the ability to prioritize tasks, manage multiple projects, and utilize time management techniques effectively. Strong work ethic and self-motivation. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Willingness to participate in ongoing educational and training opportunities. Strong ability to interpret blueprints and knowledge of GD&T. Proven experience in auditing and managing supplier relationships. Experience in a unionized environment is beneficial. Willingness to travel as necessary for business needs.Benefits:
Competitive compensation and rewards. Optional Defined Contribution Registered Pension Plan with employer matching. Deferred Profit-Sharing Plan (DPSP). Comprehensive insurance coverage from day one (Health, Dental, Travel Insurance). Employee Assistance Program offering resources for health and wellness. Access to employee discounts and programs. Commitment to employee education and professional development through an educational assistance program. Opportunities for mentorship and participation in various committees. Active Employee Resource Groups.About Us:
Masco Canada is dedicated to providing innovative water solutions for the building and home improvement sectors in Canada. With over a century of experience, we remain committed to our core values and the well-being of our employees, customers, and communities. Our diverse workforce of over 600 individuals drives our ongoing success and positive impact.
As a part of Masco Corporation, a global leader in the design, manufacture, and distribution of branded home improvement products, we continue to uphold our reputation for excellence.
