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3 months ago
The role of the Food Service Supervisor at Zera Foods Ltd. DBA Taco Time involves overseeing the daily operations of food preparation and service. This position is crucial in ensuring that our culinary offerings meet the highest standards of quality and customer satisfaction.
Key Responsibilities- Staff Management: Supervise and coordinate the activities of kitchen staff engaged in food preparation and portioning.
- Training: Provide training to staff on job responsibilities, sanitation, and safety protocols.
- Resource Management: Estimate the necessary ingredients and supplies for meal preparation.
- Quality Assurance: Ensure that food and service adhere to quality control standards.
- Financial Oversight: Prepare budgets and cost estimates for food services.
- Customer Relations: Address and resolve customer complaints or concerns effectively.
- Record Keeping: Maintain accurate records of stock levels, repairs, sales, and wastage.
- Reporting: Prepare and submit operational reports as required.
- Order Management: Compile food order summaries for the chef.
- Knowledge Application: Apply knowledge of various culinary genres relevant to the establishment.
- Tray Assembly Supervision: Oversee the assembly of food trays and the delivery of food trolleys.
- Work Scheduling: Establish and manage work schedules for the team.
This position operates in a fast-paced environment that requires the ability to work under pressure and meet tight deadlines.
Qualifications- Education: Completion of secondary (high) school graduation certificate.
- Experience: A minimum of 2 years and less than 3 years of relevant experience in food service.
- Work Language: Proficiency in English is required.
- Work Hours: This position requires a commitment of 40 hours per week.
- Client Focus: A strong commitment to customer service.
- Communication Skills: Excellent oral communication abilities.