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Operations Improvement Specialist

2 months ago


Kitchener, Ontario, Canada ZONAS CANADA INC. Full time
About the Role

We are seeking a highly skilled Business Management Consultant to join our team at ZONAS CANADA INC. as a key member of our operations team.

Key Responsibilities
  • Analyze and provide expert advice on the managerial methods and organization of our establishment, ensuring optimal efficiency and effectiveness.
  • Conduct thorough quality audits to identify areas for improvement and implement corrective actions.
  • Develop and implement quality management and quality assurance standards that meet industry best practices.
  • Conduct research to determine the efficiency and effectiveness of our managerial policies and programs, and propose improvements to methods, systems, and procedures.
  • Plan and oversee the re-organization of our operations to ensure seamless execution and minimal disruption.
  • Supervise a team of 1-2 staff members, providing guidance and support to ensure their success.
  • Oversee the development of communication strategies to ensure effective internal and external communication.
  • Direct and advise staff in the development and implementation of service quality assessment strategies.
Requirements
  • 2 years to less than 3 years of experience in a related field.
  • Education: Bachelor's degree.
  • Strong knowledge of MS Office and computer technology.
  • Area of work experience: Research and development.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 30 hours per week.