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Operations Improvement Specialist
2 months ago
We are seeking a highly skilled Business Management Consultant to join our team at ZONAS CANADA INC. as a key member of our operations team.
Key Responsibilities- Analyze and provide expert advice on the managerial methods and organization of our establishment, ensuring optimal efficiency and effectiveness.
- Conduct thorough quality audits to identify areas for improvement and implement corrective actions.
- Develop and implement quality management and quality assurance standards that meet industry best practices.
- Conduct research to determine the efficiency and effectiveness of our managerial policies and programs, and propose improvements to methods, systems, and procedures.
- Plan and oversee the re-organization of our operations to ensure seamless execution and minimal disruption.
- Supervise a team of 1-2 staff members, providing guidance and support to ensure their success.
- Oversee the development of communication strategies to ensure effective internal and external communication.
- Direct and advise staff in the development and implementation of service quality assessment strategies.
- 2 years to less than 3 years of experience in a related field.
- Education: Bachelor's degree.
- Strong knowledge of MS Office and computer technology.
- Area of work experience: Research and development.
- Work Term: Permanent.
- Work Language: English.
- Hours: 30 hours per week.