Restaurant Operations Manager
7 hours ago
We are seeking a highly skilled Restaurant Manager to lead our Subway Sandwiches team. As a key member of our management team, you will be responsible for the overall success of our restaurant, ensuring exceptional customer service, efficient operations, and a positive work environment.
Key Responsibilities:- Leadership and Management: Supervise and motivate a team of employees to achieve sales goals and provide excellent customer service.
- Operations and Logistics: Manage inventory, control costs, and maintain a clean and safe working environment.
- Customer Service: Ensure prompt and courteous service to customers, addressing their concerns and resolving issues in a professional manner.
- Marketing and Sales: Develop and implement marketing strategies to increase sales and attract new customers.
- Financial Management: Prepare and manage budgets, monitor sales and expenses, and make informed decisions to optimize profitability.
- Education: College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
- Experience: 1-2 years of experience in a restaurant management role.
- Skills: Excellent communication and leadership skills, ability to work under pressure, and strong problem-solving skills.
Our restaurant is a fast-paced environment with a large workload. You will be required to work under pressure, meet tight deadlines, and handle heavy loads. You must be physically demanding and able to stand for extended periods.
Personal Suitability:- Accurate: You must be accurate and reliable in your work.
- Client Focus: You must be able to provide excellent customer service and focus on meeting customer needs.
- Dependability: You must be dependable and able to work independently.
- Efficient Interpersonal Skills: You must be able to communicate effectively with employees, customers, and suppliers.
- Excellent Oral Communication: You must be able to communicate effectively in English.
- Excellent Written Communication: You must be able to write clear and concise reports and correspondence.
- Flexibility: You must be able to adapt to changing situations and priorities.
- Organized: You must be able to prioritize tasks and manage your time effectively.
- Reliability: You must be reliable and able to maintain a high level of productivity.
- Team Player: You must be able to work effectively as part of a team.
Work Term: Permanent
Work Language: English
Hours: 35 hours per week
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