Store Operations Manager
1 month ago
We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Michaels. As a key member of our store leadership team, you will be responsible for delivering exceptional customer service, driving sales growth, and leading a high-performing team.
Key Responsibilities- Assist the Store Manager in achieving sales and profit goals, while maintaining a high level of customer satisfaction.
- Lead and manage the store team to ensure effective execution of operational processes, including inventory management, visual merchandising, and freight flow.
- Develop and implement strategies to drive sales growth, improve customer engagement, and increase team productivity.
- Coach and develop team members to achieve their full potential, and identify opportunities for growth and development.
- Manage and maintain a safe and healthy work environment, adhering to company policies and procedures.
- Collaborate with the Store Manager to plan and execute visual merchandising displays, and ensure a high level of store appearance and maintenance.
- Lead and manage the shrink and safety programs, and ensure compliance with company policies and procedures.
- Other duties as assigned by the Store Manager.
- Minimum 2 years of retail management experience, preferably in a leadership role.
- Proven track record of driving sales growth, improving customer satisfaction, and leading high-performing teams.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and vendors.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Physical ability to stand for long periods, move throughout the store, and lift heavy boxes and equipment.
Michaels is an equal opportunity employer, committed to diversity and inclusion. We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.
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Store Operations Manager
1 week ago
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