Restaurant Operations Supervisor

4 days ago


Aurora, Ontario, Canada Mucho Burrito MB0014 Full time

Mucho Burrito MB0014 is looking for a skilled Restaurant Operations Supervisor to join our team. In this role, you will oversee the daily operations of our restaurant, ensuring seamless service delivery and maintaining high-quality food standards.

Key Responsibilities:
  • Establish work schedules to meet the needs of our customers and staff.
  • Supervise and co-ordinate the activities of our food preparation team, providing guidance and support when needed.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Estimate ingredient and supply requirements to ensure efficient meal preparation and minimize waste.
  • Monitor food quality and service standards, addressing customer complaints and concerns promptly.
  • Maintain records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
Work Environment:

As a Restaurant Operations Supervisor, you will work in a fast-paced environment with tight deadlines. You will be required to combine sitting, standing, and walking throughout your shift. Your ability to work under pressure, maintain attention to detail, and communicate effectively with customers and staff will be essential.

Personal Qualities:
  • Client focus is essential in this role, as you will be responsible for providing excellent customer service and ensuring their needs are met.
  • Efficient interpersonal skills will enable you to communicate effectively with staff, management, and customers.
  • Excellent oral communication skills will be required to address customer complaints and concerns.
Requirements:
  • A permanent position with a minimum of 35 to 40 hours per week.
  • A strong understanding of food preparation and service standards.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment with tight deadlines.


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