Food Service Team Lead
3 weeks ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our high standards of quality and customer service are met.
Key Responsibilities:- Leadership and Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
- Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure they are meeting our high standards.
- Quality Control: Ensure that food and service meet our quality control standards, and address any customer complaints or concerns in a timely and professional manner.
- Inventory Management: Maintain records of stock, repairs, sales, and wastage, and ensure that our inventory levels are adequate to meet customer demand.
- Culinary Knowledge: Have knowledge of our establishment's culinary genres and be able to provide guidance and support to our culinary team.
- Scheduling: Establish work schedules and ensure that our team is adequately staffed to meet customer demand.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a food service supervisory role.
- Language: Fluency in English.
- Work Hours: 30 to 40 hours per week.
- Support for Newcomers and Refugees: Support the social and labour market integration of newcomers and/or refugees, including facilitating access to community resources, language training, and skills training.
- Support for Youths: Offer on-the-job training tailored to youth.
- Support for Indigenous People: Develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.
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