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Part-time Financial Service Representative

2 months ago

Charlottetown, Prince Edward Island, Canada goeasy Full time
About the Role

We are seeking a highly motivated and customer-focused Part-time Financial Service Representative to join our team at goeasy Ltd. As a key member of our sales and account management team, you will play a critical role in helping our customers achieve their financial goals.

Key Responsibilities
  • Customer Engagement: Build strong relationships with customers through in-person, phone, and email interactions, providing exceptional sales experiences and ensuring customer satisfaction.
  • Financial Product Education: Educate and empower customers to make informed financial decisions, helping them build their credit and achieve their financial objectives.
  • Financial Analysis and Risk Assessment: Conduct thorough financial analysis and risk assessments to determine the suitability of our financial products for customers.
  • Account Management: Manage collections activities for past-due accounts, ensuring timely resolution and minimizing delinquencies.
  • Compliance and Risk Management: Ensure adherence to regulatory requirements and company policies, maintaining a high level of integrity and transparency in all interactions.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively engage with customers and colleagues.
  • Customer-Focused: Demonstrate a genuine passion for delivering exceptional customer experiences and driving sales growth.
  • Financial Acumen: Possess a basic understanding of financial concepts and principles, with the ability to analyze financial data and make informed decisions.
  • Team Player: Collaborate effectively with colleagues to achieve sales and customer satisfaction goals.
About goeasy

At goeasy, we are committed to creating a work environment that values diversity, equity, and inclusion. We believe that our employees are our greatest asset, and we strive to provide a workplace that is inclusive, respectful, and supportive of all individuals. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.