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Clinical IT Specialist

2 months ago


Prince George, British Columbia, Canada Northern Health Authority Full time
Job Summary

This is a unique opportunity for an experienced front-line clinical care professional with IT expertise to join our team at Northern Health Authority. As a Clinical IT Specialist, you will play a key role in promoting the adoption of our Electronic Medical Record (EMR) systems among healthcare professionals.

Key Responsibilities
  • Provide at-the-elbow and remote guidance and coaching to physicians, nurses, and allied health professionals to increase their satisfaction and meaningful use of our EMR systems.
  • Coach support coaches and clinical educators to enable local sustainment and adoption of EMRs in conjunction with quality improvement in clinical practices, processes, and documentation.
  • Support clinicians in acute, primary, and community facilities and clinics, providing individual and group coaching, mentoring, performance evaluations, and onsite EMR support.
  • Use analytical IT tools to measure and increase EMR adoption.
  • Act as an EMR subject matter expert and liaise with site operational leaders, regional programs, and clinical informatics to resolve issues related to change management, training, design, build, and support of EMRs and other IT tools.
Requirements
  • Bachelor's degree in a healthcare or health informatics discipline.
  • Current full practicing registration with the applicable provincial College or Association (for regulated healthcare professional candidates).
  • Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation.
  • Five to seven years of experience in front-line clinical care and experience working in clinical operations and/or clinical systems.
  • Or an equivalent combination of education, training, and experience.
  • Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems – Canada CPHIMS-CA Certification are preferred.
Skills and Abilities
  • Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.
  • Ability to take a 'can-do' approach to resolving issues and working with multiple personalities.
  • Ability to apply people change management and transformation techniques and practices.
  • Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides, and how-to documents, and track work activities or issues documentation.
  • Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming, and word processing software (Microsoft Excel, PowerPoint, Visio, and Word).
  • Ability to foster innovation throughout complex evolutionary change.
  • Ability to see connections between issues, events, and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.
  • Demonstrated strategic thinking and analytical skills.
  • Proven ability to manage diverse groups and individuals, working in stressful clinical situations, through change initiatives and resolve issues arising throughout the process.
  • Superior small and large group facilitation skills and individual coaching skills.
  • Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.
  • High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.
  • Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.
  • Ability to work independently and as part of a team.
  • Ability and willingness to travel.
  • Physical ability to perform the duties of the position.