Sales Team Leader

4 weeks ago

Winnipeg, Manitoba, Canada Pandora Full time

About Pandora:

Pandora is the world's leading jewellery brand, giving a voice to the love stories of millions through our exquisite products. Our creations empower individuals globally to express their unique identities, becoming a part of their most cherished moments.

Position Overview:

The Sales Lead embodies the essence of the Pandora brand. In this pivotal role, you will immerse yourself in our culture and offerings, taking pride in delivering outstanding customer service. You will support both management and sales associates, playing a crucial role in achieving in-store success.

Key Responsibilities:

  • Surpass individual and store sales targets by forging authentic connections with customers.
  • Embrace a passionate store culture, where team members shine as exceptional brand representatives.
  • Create memorable shopping experiences that go beyond expectations, showcasing in-depth product knowledge and fostering brand loyalty.
  • Seize opportunities to exceed commercial objectives and key performance indicators (KPIs), setting new benchmarks for success.
  • Build lasting customer relationships by engaging authentically and going beyond mere transactions.
  • Inspire and mentor the sales team, promoting accountability for both individual and store performance. Provide timely feedback and guidance to empower the team in meeting their KPI goals.

Qualifications:

  • Proven track record as a results-driven seller with a minimum of 2 years' experience in a high-performance retail environment.
  • Exceptional communication skills, both written and verbal, demonstrating a strong sense of Care.
  • Adept at captivating audiences and connecting with individuals at all organizational levels.
  • Sharp business acumen paired with analytical skills that drive positive outcomes.
  • Excellent time management abilities, capable of prioritizing tasks and delegating effectively.
  • Familiarity with general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
  • Must be at least 18 years old and able to provide proof of identity and eligibility to work.
  • Embrace flexibility with a work schedule that includes evenings, weekends, and holidays, along with the physical demands of the role.

Our Benefits:

  • We offer a competitive compensation package, including base salary plus commission and an RRSP program to secure your financial future.
  • Pandora provides comprehensive benefits, including medical, dental, vision, short/long-term disability, basic life insurance, anniversary gift cards, and product discounts.
  • We are committed to fostering growth through learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement, and more.
  • Our PTO package includes vacation, personal days, sick leave, birthday celebrations, and paid holidays.

About Pandora NAM:

Pandora North America employs over 115 individuals across various roles, with a significant presence in the retail sector. The USA is our largest market, with numerous points of sale, including concept stores.

Pandora is dedicated to transparency in our recruitment process, ensuring that all candidates have a fair opportunity to showcase their skills and competencies.

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