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Sales Team Leader
3 months ago
About Pandora:
Pandora is the world's leading jewellery brand, dedicated to giving a voice to the love stories of millions. Our exquisite products empower individuals globally to express their unique identities. We take pride in being part of our customers' significant life moments.
Role Overview:
The Sales Team Leader embodies the essence of Pandora. In this pivotal role, you will immerse yourself in our brand, culture, and offerings, taking great pride in delivering outstanding customer service. You will support both the management team and sales associates, playing a crucial role in achieving in-store success.
Key Responsibilities:
- Strive to surpass personal and store sales targets by building authentic connections with our customers.
- Embrace a store culture that thrives on passion for our brand, where team members excel as remarkable brand ambassadors.
- Create memorable shopping experiences that go beyond expectations through exceptional product knowledge and fostering brand loyalty.
- Seize opportunities to exceed commercial objectives and key performance indicators (KPIs), setting new benchmarks for success.
- Build lasting customer relationships by engaging authentically and fostering connections that extend beyond transactions.
- Inspire and mentor the sales team, promoting accountability for both individual and store performance. Provide timely feedback and guidance to empower the team in achieving their KPI goals.
Qualifications:
- Proven track record as a results-driven seller with a minimum of 2 years' experience in a high-performance retail environment.
- Exceptional communication skills, both written and verbal, demonstrating a genuine sense of Care.
- A natural ability to engage and connect with individuals at all levels of the organization.
- Strong business acumen paired with analytical skills that deliver positive outcomes.
- Expert time management skills, adept at prioritizing tasks and delegating effectively.
- Familiarity with general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
- Must be at least 18 years old and able to provide proof of identity and eligibility to work.
- Embrace flexibility with a work schedule that includes evenings, weekends, and holidays, which may involve standing for extended periods and lifting over 50 pounds.
Our Benefits:
- We offer a competitive compensation package, including base salary plus commission and an RRSP program to secure your financial future.
- Pandora provides comprehensive benefits, including medical, dental, vision, short/long-term disability, basic life insurance, anniversary gift cards, and product discounts.
- We are committed to fostering growth through learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement, and more.
- Our PTO package includes vacation, personal, sick leave, birthday celebrations, and paid holidays.
About Pandora NAM:
Pandora North America comprises a dedicated team working across various locations, including logistics and retail positions. The USA is our largest market, with numerous points of sale and concept stores.
Pandora is committed to transparency in our recruitment process, ensuring all candidates have a fair opportunity to showcase their skills and competencies. We encourage applicants to avoid including identity-related elements such as photos, marital status, or age in their applications.
