Quality Assurance Specialist

1 month ago

Ottawa, Ontario, Canada CMHC Full time
About the Role

CMHC is seeking a highly skilled and experienced Bilingual Specialist to join our Multi-Unit Lender Quality Assurance (LQA) team in the Risk Management Operations division. As a member of this team, you will play a critical role in ensuring lenders' compliance with CMHC Mortgage Loan Insurance requirements, policy, and procedures.

Key Responsibilities
  • Lead the timely and robust execution of ongoing monitoring, testing, evaluating, and reporting on key processes, controls, and policy/program requirements.
  • Communicate effectively identified issues and risks to support improvements to observed performance issues and areas of non-compliance.
  • Ensure appropriate risk and lender performance issues awareness by senior management and internal stakeholders.
  • Stay informed on corporate objectives, priorities, and initiatives across CMHC to adequately identify existing and emerging risks.
  • Promote and leverage appropriate industry frameworks, standards, and practices in conducting work activities.
Requirements
  • An undergraduate degree in a related field such as business, finance, or commerce.
  • A minimum of three years' experience in credit/financial analysis.
  • Knowledge of financial analysis and statements, borrower legal structures, and real estate financing.
  • Knowledge of risk management, quality assurance, and oversight.
  • Sound judgment, analytical thinking, attention to detail, and problem-solving skills.
  • Excellent interpersonal skills, including tact, judgment, diplomacy, professionalism, and political sensitivity.
  • Excellent oral and written communication skills, including presentation skills.
  • The ability to multi-task and work under time constraints.
  • Bilingualism (English and French).
Preferred Qualifications
  • Successful completion of a professional association designation such as Certified in Real Estate Finance (CRF), Accredited Appraiser Canadian Institute (AACI), Chartered Accountant (CA), Certified Management Accountant (CMA), Chartered Financial Analyst (CFA), or Certified Property Manager (CPM).
  • Knowledge of construction financing, multi-unit underwriting, and credit risk analysis.
  • Experience in building reports and/or in using statistical analysis software such as MS Excel.
About CMHC

CMHC is an inclusive workplace where diversity of thought and of people are recognized, valued, and considered essential to achieving our mission. We're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans, and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply.

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