Quality Assurance Specialist

4 weeks ago


Ottawa, Ontario, Canada Safariland Group Full time

Quality Assurance Specialist

Safariland Group is seeking a Quality Assurance Specialist to provide QA support to our Sensor Program(s) creating quality plans, monitoring Contract Manufacturer(s) performance, assisting with planned inspection, customer acceptance and product audit activities.

This position interacts with Med-Eng Suppliers, Customers, Quality Organization, Engineering, Procurement, Product Line, Manufacturing and New Product Introduction (NPI) teams.

Duties & Responsibilities:

  • Providing product quality support to product development projects, mid-life improvements, customer programs, internal and external manufacturing including: Quality planning, Facilitates DFMEA/PFMEA, Identifying and communicating acceptance criteria via Inspection/Test instructions, checklists, etc.
  • Ensures that project QA deliverables comply with applicable corporate policies, processes and/or contractual and/or regulatory requirements
  • Trains suppliers and internal inspectors on Med-Eng product, performs product and process audits, analysis of factory and customer inspection yield and performance data
  • Follows up to identify corrective actions, coordinates local source inspection with Government Quality Assurance (GQA) or customer's representative (s) as required
  • Performs or co-ordinates off-site acceptance inspections and/or audits of Suppliers and Vendors
  • Investigates identified problems or trends, performs root cause analysis and implements correction action plans in a timely manner and coordinates with Technical/Engineering Support or other departments as required
  • Act as a point of escalation in support of internal and external manufacturing quality
  • Supports the development and review of Compliant Bid documentation (Quality Plans, Supplier Evaluation and Monitoring Plans, etc.)
  • Contributes to the Material Review Board (MRB) in assessing disposition alternatives for nonconforming material and the timely completion of NCRs and Corrective Actions
  • Provides technical guidance to other employees and assists with the creation and maintenance of quality related documentation

Qualifications:

  • Technical Certificate/diploma in mechanical, electronic or equivalent discipline, or company product knowledge and experience, including strong knowledge of mechanical and electronic assembly, machining, software QA
  • Health and Safety training
  • ASQ Certified Quality Engineer and / or Auditor preferred
  • 5-10 years' experience in a Quality department in a product development, manufacturing environment
  • Familiar with the requirements of ISO 9001 (latest version) based Quality Management system
  • Familiar with market product regulatory requirements (CE marking, NIJ, ULC, etc.)
  • Strong background in problem solving, data collection and analysis techniques (Lean, 5S, 6 Sigma, 8D, etc.)
  • Familiar with inspection, testing and de-risking procedures and methodologies, including First Article Inspections/Test in accordance with AS9012, Design and Process FMEA, PPAP, PCA, FCA, etc.
  • Functional computer skills including MS Word, Excel, Access, etc.
  • Work cooperatively with others to achieve individual, team and departmental goals
  • Be able to interpret technical documents such as drawings and schematic diagrams
  • Skilled in analyzing and solving process and product deficiencies
  • Strong organizational skills with a good work ethic and the ability to work independently
  • The ability to clearly describe, explain and document information, concepts, ideas and instructions to others
  • Must be able to travel internationally
  • Have a valid driver's license
  • Ability to work independently, manage and organize multiple work activities in order to meet or exceed established deadlines and priorities


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