Banking Center Relationship Banker 2

2 months ago


Surrey, British Columbia, Canada Webster Bank Full time
Customer Service Representative - Banking Center

At Webster Bank, we're committed to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities.

Key Responsibilities:
  • Provide exceptional customer service to Banking Center customers, responding to their needs in a timely and accurate manner.
  • Evaluate customer needs and offer appropriate financial products and services to build and deepen relationships.
  • Perform routine teller transactions, such as deposits, withdrawals, and loan payments.
  • Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
  • Maintain compliance with Federal and State regulations, as well as bank policies and procedures.
  • Assist with supervision of banking center colleagues, offering coaching support and acting as a role model.
Requirements:
  • High school diploma/GED required; Associate's or Bachelor's degree preferred.
  • 2-4 years customer sales/service experience with 1-2 years supervisory experience preferred.
  • Working knowledge of all products and services.
  • Strong customer service skills and ability to support teamwork, creating a positive working environment.
  • Ability to work a flexible and/or rotating schedule, including Saturdays, Sundays, and extended hours.

We're an equal opportunity employer and welcome applications from all qualified candidates.



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