Administrative Assistant

4 days ago


Perth County, Canada BELFOR Full time
Job Summary

We are seeking a highly organized and customer-focused Administrative Assistant to join our team at BELFOR. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients and colleagues.

Key Responsibilities
  • Front Desk Operations
    • Ensure a warm and welcoming presence at the front desk, greeting clients and colleagues with a smile.
    • Manage incoming calls, screen calls as requested, and route calls to the appropriate recipient.
    • Take and relay messages as needed, ensuring timely communication.
  • Administrative Support
    • Provide administrative support to all departments, including data entry, filing, and basic bookkeeping.
    • Order and maintain office supplies, ensuring a well-stocked and organized workspace.
    • Monitor and maintain office equipment, including fax machines, telephones, and photocopiers.
  • Customer Service
    • Provide exceptional customer service to clients and colleagues, responding to queries and resolving issues in a timely and professional manner.
    • Direct visitors to the correct destination, ensuring a smooth and efficient experience.
  • Housekeeping and Maintenance
    • Ensure the reception area, bathrooms, and kitchen/coffee areas are kept tidy and organized at all times.
    • Perform housekeeping tasks, including cleaning and maintaining the front desk area.
  • Communication and Teamwork
    • Communicate effectively with colleagues and clients, both verbally and in writing.
    • Work collaboratively with the team to achieve common goals and objectives.
Requirements
  • Education and Experience
    • Post-secondary office administration courses or certification preferred.
    • 1+ years of general office experience in a related field.
  • Skills and Abilities
    • Comprehensive understanding of customer service principles and practices.
    • Quick learner, detail-oriented, and self-motivated.
    • Ability to work a switchboard and use office equipment, including telephones, copiers, scanners, fax, printers, etc.
    • Strong written and verbal communication skills.
    • Proven ability to multi-task in a fast-paced environment.
  • Physical Demands
    • Frequent lifting from 5-40 lbs., unassisted (from 35-65% of the time).
    • Occasional lifting from 41 lbs. +, assisted (up to 50% of the time).
What We Offer

BELFOR offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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