Logistics Support Specialist

3 weeks ago


Mount Pearl, Newfoundland and Labrador, Canada Fastenal Canada Full time
Job Overview

We are seeking a dedicated Supply Chain Assistant to enhance our logistics operations at Fastenal Canada. This position is ideal for individuals who thrive in a dynamic environment and possess strong organizational skills.

Employment Details
  • Job Type: Permanent
  • Working Language: English
  • Work Hours: 20 to 30 hours per week
Qualifications
  • Education: Secondary (high) school graduation certificate or equivalent experience
Work Environment

The role is based in a branch office, where you will be involved in various logistical tasks.

Key Responsibilities
  • Inspect and verify incoming shipments against invoices or other documentation.
  • Direct goods to designated storage locations.
  • Package items for dispatch.
  • Unpack received items.
  • Address customer inquiries and resolve complaints.
  • Gather and analyze relevant information to provide meaningful feedback and services to clients.
  • Process sales transactions and handle payments.
  • Utilize computerized inventory management systems for record keeping and reordering.
  • Issue receipts and other necessary documentation.
  • Explain service offerings and associated costs to customers.
  • Coordinate billing for services rendered.
  • Manage refunds and credits.
  • Provide information and respond to customer inquiries.
  • Estimate prices, credit terms, warranties, and delivery timelines.
  • Advise customers on merchandise.
  • Conduct sales transactions through online platforms.
  • Engage with customers to discuss their needs regarding merchandise or services.
  • Prepare products for sale or lease.
  • Maintain accurate sales records for inventory oversight.
Product Knowledge
  • Power tools
  • Building materials (excluding lumber)
Technical Skills
  • Proficient in Internet usage
Safety and Security
  • Driving record check required
Transportation Requirements
  • Must have own transportation
  • Valid driver's license is necessary
Work Conditions
  • Fast-paced work environment
  • Attention to detail is crucial
Physical Requirements
  • Ability to lift up to 23 kg (50 lbs)
Personal Attributes
  • Accuracy and client-focused approach
  • Dependable and efficient interpersonal skills
  • Excellent verbal and written communication abilities
  • Flexible and proactive
  • Organized and reliable team player
  • Punctual and analytical
  • Creative and efficient with a positive attitude
  • Quick learner with strong time management skills
Experience
  • No prior experience required; training will be provided
Financial Benefits
  • Registered Retirement Savings Plan (RRSP)
Additional Benefits
  • Employer-sponsored learning and training opportunities

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