Logistics Support Specialist
3 weeks ago
We are seeking a dedicated Supply Chain Assistant to enhance our logistics operations at Fastenal Canada. This position is ideal for individuals who thrive in a dynamic environment and possess strong organizational skills.
Employment Details- Job Type: Permanent
- Working Language: English
- Work Hours: 20 to 30 hours per week
- Education: Secondary (high) school graduation certificate or equivalent experience
The role is based in a branch office, where you will be involved in various logistical tasks.
Key Responsibilities- Inspect and verify incoming shipments against invoices or other documentation.
- Direct goods to designated storage locations.
- Package items for dispatch.
- Unpack received items.
- Address customer inquiries and resolve complaints.
- Gather and analyze relevant information to provide meaningful feedback and services to clients.
- Process sales transactions and handle payments.
- Utilize computerized inventory management systems for record keeping and reordering.
- Issue receipts and other necessary documentation.
- Explain service offerings and associated costs to customers.
- Coordinate billing for services rendered.
- Manage refunds and credits.
- Provide information and respond to customer inquiries.
- Estimate prices, credit terms, warranties, and delivery timelines.
- Advise customers on merchandise.
- Conduct sales transactions through online platforms.
- Engage with customers to discuss their needs regarding merchandise or services.
- Prepare products for sale or lease.
- Maintain accurate sales records for inventory oversight.
- Power tools
- Building materials (excluding lumber)
- Proficient in Internet usage
- Driving record check required
- Must have own transportation
- Valid driver's license is necessary
- Fast-paced work environment
- Attention to detail is crucial
- Ability to lift up to 23 kg (50 lbs)
- Accuracy and client-focused approach
- Dependable and efficient interpersonal skills
- Excellent verbal and written communication abilities
- Flexible and proactive
- Organized and reliable team player
- Punctual and analytical
- Creative and efficient with a positive attitude
- Quick learner with strong time management skills
- No prior experience required; training will be provided
- Registered Retirement Savings Plan (RRSP)
- Employer-sponsored learning and training opportunities
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