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Food Service Team Lead

2 months ago

Hamilton, Ontario, Canada BURGER FACTORY Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at BURGER FACTORY. As a key member of our food service team, you will be responsible for ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff to ensure efficient and effective service delivery.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Food Quality and Safety
    • Ensure that food and service meet quality control standards by implementing effective quality control measures.
    • Monitor and maintain accurate records of stock, repairs, sales, and wastage to optimize inventory management.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Administrative Tasks
    • Prepare and submit reports to management on a regular basis.
    • Establish work schedules and ensure that staff are aware of their duties and responsibilities.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • At least 7 months of experience in a food service supervisory role.
  • Language
    • Fluency in English.
  • Work Schedule
    • 35 to 40 hours per week.