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Food Service Team Lead

1 month ago

Hamilton, Ontario, Canada Petro-CanadaA&W Fast Food Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Petro-Canada/A&W Fast Food. As a Food Service Supervisor, you will be responsible for ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent service and maintain a clean and safe work environment.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, addressing any issues promptly and taking corrective action as necessary.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that they feel valued and respected.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing regular reports to management.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Setting: Fast food outlet or concession, restaurant.
  • Experience: 7 months to less than 1 year, permanent position, 37.5 hours per week.
Language:

English.