Relationship Manager

1 month ago

Garson, Manitoba, Canada OPENLANE Full time
About Us

AFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.

Our Mission

We fuel the entrepreneurial dream by providing innovative finance solutions that amplify purchasing power, freeing up cash flow for our dealers to focus on building their business. Our solutions are designed to support the success of our customers, and we're proud to be a part of the OPENLANE group of companies.

Our Core Values

We're driven by a passion for customer service and a commitment to integrity. Our core values are:

  • Elevating Relationships: We connect deeply with our customers, celebrating their wins and supporting their struggles as if they were our own.
  • Powered by Passion: We believe that passion is our superpower, and every success is built upon the commitment and perseverance of our employees.
  • Vision-Driven: We focus on understanding our customers' future needs and are dedicated to continuous improvement, making it easier for customers to do business while preparing for what's to come.
What We Offer

We're committed to providing a comprehensive benefits package that includes:

  • Competitive pay
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Immediately vested 401K (US) or RRSP (Canada) with company match
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Robust Employee Assistance Program
  • Employer-paid Leap into Service Day to volunteer
  • Tuition Reimbursement for eligible programs
  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
  • Company culture of internal promotions, diverse career paths, and meaningful advancement
Job Summary

We're seeking a Relationship Specialist who enjoys building relationships through meaningful interactions with current and prospective customers. As a key member of our local team, you'll be responsible for providing financing (floorplanning) for independent auto dealers, elevating customer relationships, attracting new business, and growing AFC revenue while balancing risk.

Responsibilities

As a Relationship Specialist, you'll:

  • Use critical thinking to assess business and risk situations and make decisions with little oversight.
  • Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
  • Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.
  • Manage, service, and balance risk on customer accounts.
  • Manage existing accounts and drive new growth opportunities.
  • Embrace our culture of supporting others' success as they grow in their role.
Requirements

To be successful in this role, you'll need:

  • A minimum of three to five years of experience in customer-facing, sales, or sales support roles.
  • A valid driver's license with reliable and dedicated transportation.
  • Ability and desire to frequently travel within your market to support our current and prospective customer base.
  • Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity and the ability to adapt.
  • Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.
  • A strong understanding of portfolio management, risk, and new business development.
  • Ability to work independently and autonomously when needed as well as part of a team.
  • Ability to use and understand technology required for your position such as mobile applications and software.
  • High level of accountability towards local goals and business targets.
Nice to Have

Previous auto industry or financial services experience, as well as experience with Google Workspace, Salesforce, and Tableau, would be a plus.

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

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    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

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    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

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    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

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    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...

  • Relationship Manager

    1 month ago

    Garson, Manitoba, Canada OPENLANE Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of finance solutions for independent car dealers. With over 35 years of experience, we've been committed to making dreams come true for entrepreneurs in our community.Our MissionWe fuel the entrepreneurial spirit by providing innovative finance solutions that amplify...