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Healthcare Support Specialist

2 months ago

Ottawa, Ontario, Canada Home and Community Care Support Services Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Team Assistant. As a key member of our Patient Services team, you will provide administrative and clerical support to ensure the smooth operation of our daily activities.

Key Responsibilities
  • Provide information and referral services to patients, families, and service providers, ensuring a high level of client satisfaction.
  • Assist Care Coordinators with operational functions, including data entry, document management, and client file maintenance.
  • Communicate effectively with team members, staff, and stakeholders to ensure information is distributed and obtained appropriately.
  • Process requisitions, prepare related documents, and monitor inventory of supplies.
  • Update client files, enter information into standardized pathways, and perform other related duties as required.
Requirements
  • High school graduation diploma plus one year of Community College diploma in Office Administration, Business, Health Administration, or equivalent program.
  • Minimum 18 months of previous experience in customer service or related position in the health, social, or business administration fields.
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Proficiency in computer software applications, including email and the internet.
What We Offer

We offer a comprehensive compensation package, including attractive salaries, benefits, and opportunities for professional growth and development. Our team is committed to providing a supportive and inclusive work environment, where you can grow and thrive.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.