Retail Operations Supervisor
4 weeks ago
The Retail Operations Supervisor at Vicky Luck Store plays a crucial role in managing daily store activities and ensuring exceptional customer service.
Key Responsibilities- Education: Secondary (high) school graduation certificate is required.
- Team Management: Assign tasks to sales associates and oversee their performance.
- Financial Oversight: Authorize payments and manage cash transactions.
- Scheduling: Create and maintain work schedules for staff.
- Reporting: Prepare detailed reports on sales performance, merchandising strategies, and personnel issues.
- Issue Resolution: Address and resolve customer inquiries, complaints, and supply challenges.
- Supervision: Oversee and coordinate the activities of sales personnel.
- Sales: Engage in retail sales and promote store products.
- Payment Processing: Handle various payment methods including cash, cheques, and credit/debit cards.
- Age Verification: Ensure compliance with age restrictions when selling certain products.
Minimum of 1 year to less than 2 years of relevant experience is preferred.
Diversity and Inclusion InitiativesVicky Luck Store is committed to fostering an inclusive workplace by offering mentorship and networking opportunities for:
- Persons with disabilities
- Newcomers and refugees
- Youths
- Veterans
- Indigenous individuals
- Mature workers
- Visible minorities
- Job Type: Permanent
- Language of Work: English
- Working Hours: 30 to 40 hours per week
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