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Medical Clinic Front Desk Representative
2 months ago
We are seeking a highly organized and detail-oriented Medical Clinic Front Desk Representative to join our team at NEXA Dental. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.
Key Responsibilities- Front Desk Operations
- Greets patients and visitors, directing them to the appropriate area or contact.
- Provides basic information to clients and the public, ensuring a positive and welcoming experience.
- Obtains and processes necessary information to deliver exceptional customer service.
- Administrative Support
- Orders office supplies and maintains a well-stocked and organized front desk area.
- Records and relays important information to patients and healthcare team members.
- Schedules and confirms appointments, ensuring seamless communication and coordination.
- Processes invoices and maintains accurate work records and logs.
- Receives and issues payments, maintaining a secure and efficient financial process.
- Performs various clerical duties, including filing, sorting, and distributing mail.
- Answers telephone calls and relays messages, providing timely and accurate information.
- Calculates billing charges, ensuring accuracy and attention to detail.
- Work Environment
- Works in a fast-paced, dynamic environment, prioritizing tasks and managing multiple responsibilities.
- Collaborates with healthcare team members to ensure seamless patient care and administrative support.
- Adapts to changing priorities and deadlines, maintaining a positive and professional attitude.
- Education
- Secondary (high) school graduation certificate.
- Experience
- Will train and develop skills in a dynamic and supportive environment.
- Work Setting
- Willing to relocate to support the growth and success of NEXA Dental.
- Relocation costs covered by the employer.
- Work Language
- English.
- Work Hours
- 40 hours per week.
NEXA Dental offers a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values teamwork and collaboration.
