Inside Sales Team Lead

4 weeks ago

Cambridge, Canada TECO-Westinghouse Motors Inc. Full time
Inside Sales Supervisor Job Summary

TECO-Westinghouse Motors Inc. is seeking an experienced Inside Sales Supervisor to lead our inside sales and applications teams. The successful candidate will be responsible for overseeing sales efforts, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Lead and supervise the inside sales and applications teams to achieve sales goals and provide ongoing support and guidance.
  • Develop and implement sales strategies to expand the customer base and increase sales revenue.
  • Support inside sales efforts by joining customer meetings, providing pricing and delivery information, and ensuring timely responses to customer inquiries.
  • Collaborate with the projects team to support custom and large-scale orders, ensuring accuracy in quotations and effective coordination with other departments.
  • Provide training to the inside sales and applications teams to ensure they are equipped with the knowledge and skills necessary to succeed.
  • Maintain and develop strong relationships with key customers to drive long-term customer retention and business growth.
  • Review customer quotes for accuracy, ensuring that pricing, delivery schedules, and other details align with customer needs and company capabilities.
  • Engage in contract renewals, price negotiations, and volume discount discussions to retain customers and drive continued business.
  • Supervise the daily activities of the inside sales and quotations groups, including hiring, performance reviews, and task assignment to meet deadlines and achieve sales goals.
Qualifications:
  • Bachelor's degree in Business, Sales, or a related field and/or minimum of 5 years of experience in inside sales, customer service, or a related field within the motors, controls, or industrial products industry.
  • Proven experience in managing and developing a sales team, with a focus on achieving sales targets.
  • Strong knowledge of electric motors, controls, and related products.
  • Excellent communication, negotiation, and relationship-building skills.
  • Experience with ERP systems and sales management software.
  • Ability to manage multiple priorities and work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Willingness to travel occasionally as needed.

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