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Quality Assurance Manager

2 months ago


Kelowna, British Columbia, Canada Natural Factors Full time

About Natural Factors

Natural Factors is a leading manufacturer of nutritional supplements and other health-building products. Our mission is to enhance the wellbeing of our customers through research, development, and delivery of effective nutritional products. We are committed to contributing to the lives of our customers, employees, suppliers, and the communities we serve in a cooperative and sustainable manner.

Job Summary

We are seeking a highly skilled Quality Assurance Manager to oversee the adherence of our Quality Assurance (QA) department to various standards, including US FDA cGMP requirements, NNHPD, USP (verified product) requirements, and specific customer requirements. The successful candidate will be responsible for ensuring the safety, effectiveness, and compliance of our products.

Key Responsibilities

  • Manage QA activities and employees to ensure compliance with regulatory requirements.
  • Administer QA compliance systems, including in-process testing, OOS, calibration, specifications, raw material evaluation, NC, CAPAs, audits, and SOPs.
  • Ensure batch documents are complete, reviewed, and in compliance with specifications prior to release.
  • Collaborate with internal groups to support the launch of new products by monitoring performance and product quality.
  • Coordinate Non-Conformance Investigation (NCI) and Corrective Action Preventative Action (CAPA) reporting, investigation, approval, and trend analysis.
  • Ensure environmental monitoring, pest control, temperature and humidity monitoring, air quality sampling, potable water testing, and allergen testing programs are in place and executed at regular intervals.
  • Manage and support employees working across 24/7 schedules.

Requirements

  • Bachelor's or Master's degree in Chemistry, Microbiology, Food or a related scientific field.
  • 5+ years of progressive experience in the nutraceutical, pharmaceutical or food industry, specifically in quality assurance, and preferably in a management position.
  • Strong background in GMP compliance activities and compliance audit experience. Prior FDA audit experience is considered a strong asset.

What We Offer

  • A competitive wage and the opportunity to grow.
  • Great benefits, including RRSP contributions, healthcare, health and personal spending accounts, wellness days, employee appreciation events, and $200 per year to spend on company products in addition to employee discount pricing.
  • The opportunity to work with great people, the ability to influence and lead change within a company dedicated to continuous improvement.