Social Action Manager
2 months ago
Family Service Toronto (FST) is seeking a highly skilled and experienced Manager, Social Action to join our team. As a key member of our Social Action department, you will play a critical role in shaping and delivering on our goals to drive system-level change for more just and supportive communities.
Key Responsibilities:- Proactively identify issues and risks that affect diverse people living in poverty in Canada and work collaboratively to find community development and policy solutions to address them.
- Participate in the development of the organization's annual operational plan and budget.
- Monitor achievement of the department's operational plan, reporting results as required.
- Facilitate engagement, consultation, and collaboration with a diverse range of people to ensure policy and program approaches are accountable and rooted in the needs, experience, and expertise of those most impacted.
- Utilize policy research tools and analytical techniques to develop and assess options, interpret research findings, provide strategic advice, and develop recommendations.
- Liaise with government, regulatory agencies, and international organizations to build and maintain relationships with local communities, municipal, provincial, and federal departments, NGOs, academics, media, and other relevant organizations to identify common goals.
- Strategically identify, develop, and maintain new relationships across sectors.
- Proactively coordinate and communicate internally to align messaging and provide colleagues with a thorough understanding of public policy developments.
- Work closely with Development Services, Violence Against Women Services, and Mental Health Services to help them further the overall goals of FST to drive system-level change within their respective programs for more just and supportive communities.
- Keep up to date with pertinent legislation, trends, and developments in government policy and determine relevancy.
- Support high-complexity, high-profile programs or projects that cross program areas or are critical to poverty eradication.
- Advise and guide on strategic communications and government relations, leveraging and growing the credibility of Family Service Toronto and Campaign.
- Conduct, coordinate, and manage policy research, policy development, and other activities related to FST social action priority areas, including poverty, immigration and settlement, income security and employment, health, and housing.
- Manage and meet competing deadlines and produce high-quality policy products, including correspondence, submissions, position papers, and briefings at short notice.
- Oversee the day-to-day operation of the work of Campaign office.
- Postgraduate degree in social work, political science, or a related field or equivalent combination of education and 5 years of experience in a similar role.
- Demonstrated strategic, analytical, innovative mindset to understand issues and problem-solve creatively.
- An entrepreneur mindset to generate new approaches, spot and leverage opportunities as they arise, and initiate action.
- High degree of agility and openness to changing directions, adopting new practices, and learning new things.
- Ability to thrive in a fast-paced, changing environment; energetic, collaborative, and willing to take on a variety of assignments as part of a small but dynamic team.
- Demonstrated experience navigating and managing complex internal and external stakeholder relationships.
- Strong understanding of the policy landscape, policy development, protocol, and trends in government and the sector; established networks in relevant institutions, industry, NGOs, and/or communities as they relate to poverty eradication.
- Ability to think and analyze a situation and act strategically to determine the best course of action, keen interest in public policy, politics, human rights, and civic engagement.
- Detail-oriented, self-initiating, well-organized, and capable of managing multiple projects simultaneously and independently in a fast-paced environment.
- Excellent understanding of the impact of socio/economic issues, including child and family poverty, immigration and settlement, income security and employment, health, and housing, and experience developing strategies to address these issues.
- Ability to work in intersecting frameworks relevant to the project: strengths-based, feminist, anti-colonial, anti-racist, anti-oppression, etc.
- Well-developed knowledge of provincial and municipal government social and economic policy, jurisdiction, and government relations.
- Experience developing media relations, working with the media, and acting as a media spokesperson.
- Successful experience developing and executing communications strategies for campaigns.
- Ability to work in a variety of sectors and capacities and at different levels of the community.
- Experience working with diverse groups, marginalized people, and using community building models.
- Ability to represent the organization effectively in the wider community.
- Ability to produce high-quality written reports and presentations.
We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating an inclusive and accessible workplace. If you require accommodation during the hiring process, please let us know.
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