Sales Team Lead

1 week ago


King City, Ontario, Canada 2259275 Ontario Ltd. Full time
About the Role

We are seeking a highly motivated and experienced Sales Team Lead to join our team at 2259275 Ontario Ltd. as a Sales Supervisor.

Key Responsibilities
  • Hire and Train Staff: Recruit, train, and develop a team of sales professionals to achieve sales targets and provide excellent customer service.
  • Merchandise Management: Order and manage inventory, authorize returns, and maintain a well-stocked store environment.
  • Work Scheduling: Create and manage work schedules to ensure adequate staffing levels and meet business needs.
  • Reporting and Analysis: Prepare and analyze sales reports, merchandising data, and personnel metrics to inform business decisions.
  • Customer Service: Resolve customer complaints, requests, and supply shortages in a timely and professional manner.
  • Inventory Management: Organize and maintain inventory levels, including receiving, stocking, and rotating merchandise.
  • Team Supervision: Supervise and coordinate the activities of sales staff, providing guidance and support as needed.
  • Cash Handling: Manage cash and credit transactions, including handling customer payments and making change.
  • Performance Reviews: Conduct regular performance reviews to evaluate staff performance and provide feedback for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a retail sales environment.
  • Work Setting: Retail service establishment.
  • Work Language: English.
  • Hours: 30 hours per week.

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