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Optical Team Lead

2 months ago


Toronto, Ontario, Canada EssilorLuxottica Group Full time
Job Summary

We are seeking a highly skilled and experienced Optical Team Lead to join our team at EssilorLuxottica Group. As a key member of our retail and lab operations team, you will be responsible for delivering exceptional customer service, managing key optical and lab processes, and driving store success.

Key Responsibilities
  • Ensure exceptional customer service and satisfaction
  • Manage key optical and lab processes to achieve exceptional results
  • Assist in the achievement of store success and growth
  • Develop and maintain strong relationships with customers and patients
Requirements
  • HS diploma/GED
  • Strong optical and retail experience
  • Knowledge of current optical theory and merchandise
  • Strong communication and interpersonal skills
  • Leadership and training experience
Preferred Qualifications
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • LensCrafters Final Eyewear Inspector Certification
  • LensCrafters Quality, Fitting, and Adjusting Program
  • Optical machinery/instruments experience
What We Offer

We offer a competitive salary, bonus, and commission plan, as well as a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and employee discounts. We are an equal opportunity employer and welcome applications from diverse candidates.