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Optical Team Lead

1 month ago

Toronto, Ontario, Canada EssilorLuxottica Full time
Job Title: Optical Team Lead

At EssilorLuxottica, we're passionate about delivering exceptional customer experiences. As an Optical Team Lead, you'll play a vital role in ensuring our customers receive the best possible service.

Key Responsibilities:
  • Lead a team of optical professionals to deliver exceptional customer service
  • Manage key optical processes and systems to achieve exceptional results
  • Assist customers with selections, provide recommendations, and assist sales associates
  • Ensure finished eyewear meets optical standards and customer requirements
Requirements:
  • High school diploma or equivalent
  • Strong optical and retail experience
  • Knowledge of current optical theory and merchandise
  • Strong communication and interpersonal skills
  • Leadership and training experience
Preferred Qualifications:
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • LensCrafters Final Eyewear Inspector Certification
  • LensCrafters Quality, Fitting, and Adjusting Program
  • Optical machinery/instruments experience