ERP Systems Administrator

2 weeks ago

Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full time
About the Role

We are seeking a highly skilled ERP Systems Administrator to join our team at Smartrend Manufacturing Group. As a key member of our IT department, you will be responsible for managing, maintaining, and optimizing our Enterprise Resource Planning (ERP) systems.

Key Responsibilities
  • Manage and maintain the ERP system to ensure it operates efficiently and effectively to meet the organization's needs.
  • Perform regular system audits to ensure data integrity, security, and compliance with company policies.
  • Troubleshoot and resolve ERP-related issues, providing timely and effective support to end users.
  • Collaborate with various departments to understand their ERP needs and customize the system to optimize business processes.
  • Oversee system upgrades, patches, and new module implementations, ensuring minimal disruption to business operations.
  • Develop and maintain detailed documentation, including system configurations, processes, and user guides.
  • Provide training and ongoing support to ERP users, ensuring they can utilize the system effectively.
  • Monitor system performance and implement necessary improvements to enhance efficiency and reduce downtime.
  • Manage user access controls, roles, and permissions to maintain system security and compliance.
  • Conduct regular system backups and ensure disaster recovery plans are in place and effective.
  • Participate in the planning and execution of ERP system projects, including new implementations, integrations, and upgrades.
  • Work closely with external vendors and consultants to resolve complex issues and implement system enhancements.
  • Analyze and report on system performance metrics to management, recommending improvements as needed.
  • Stay updated on industry trends, emerging technologies, and best practices related to ERP systems.
  • Assist with the integration of third-party applications and tools with the ERP system to enhance functionality.
Requirements
  • Education: Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • Minimum 3-5 years of experience in ERP systems administration, preferably with experience in specific ERP software used by the company (e.g., NetSuite, Oracle, Microsoft Dynamics).
  • Strong understanding of business processes and how they integrate with ERP systems.
  • Experience with system customization, configuration, and upgrades.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Strong project management skills, with the ability to manage multiple tasks and priorities simultaneously.
  • High attention to detail and a commitment to data accuracy and system integrity.
  • Strong problem-solving skills with the ability to troubleshoot complex technical issues.
  • Ability to work on-site independently and take initiative in a fast-paced environment.
  • Familiarity with ERP security practices and user access management or IAM frameworks.
  • Proficiency in SQL and database management.
  • Experience with Webservices and RESTful APIs.
  • Experience with scripting languages (e.g., Python, JavaScript) is an asset.
  • Experience in software development methodologies and lifecycles is an asset.
What We Offer
  • Competitive compensation based on experience.
  • Group insurance plan with health spending account.
  • Paid Vacation.
  • Company paid shutdown from Christmas to New Years.
  • Matching RRSP program.

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