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Food Service Operations Manager
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at HOCO Ltd. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service department, ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities- Operations Management: Establish and implement efficient methods to meet work schedules, ensuring that our food service operations run smoothly and on time.
- Staff Supervision: Supervise and coordinate the activities of our food service staff, providing guidance and support to ensure that they are meeting our high standards.
- Training and Development: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the skills and knowledge needed to provide excellent service.
- Inventory Management: Estimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary resources to meet customer demand.
- Quality Control: Ensure that our food and service meet quality control standards, maintaining a high level of customer satisfaction.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.
- Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for future planning and decision-making.
- Scheduling: Establish work schedules for our food service staff, ensuring that we have the right people in the right place at the right time.
- Cash Handling: Handle customer transactions and manage cash handling procedures, ensuring that our financial transactions are accurate and secure.
We are looking for a highly motivated and experienced Food Service Supervisor who is passionate about delivering exceptional customer service and high-quality food. As a key member of our team, you will be responsible for leading and developing our food service staff, ensuring that they have the skills and knowledge needed to provide excellent service.
Requirements- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years of experience in a food service supervisory role
- Language: English
- Work Hours: 30 to 40 hours per week
