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Hotel Operations Manager

2 months ago


London, Ontario, Canada Colborne Street Limited Partnership Full time
Job Title: Hotel Operations Manager

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Colborne Street Limited Partnership. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:
  • Develop and Implement Policies and Procedures: Create and implement policies and procedures to ensure the smooth operation of the hotel, including staff supervision, customer service, and financial management.
  • Staff Supervision: Supervise and manage a team of staff, including front desk, housekeeping, and maintenance personnel.
  • Customer Service: Ensure that all guests receive exceptional customer service, responding to their needs and resolving any issues promptly.
  • Financial Management: Manage the hotel's finances, including budgeting, forecasting, and financial reporting.
  • Marketing and Sales: Develop and implement marketing and sales strategies to increase revenue and occupancy rates.
  • Maintenance and Repairs: Oversee the maintenance and repair of hotel facilities, including equipment and fixtures.
Requirements:
  • Education: Bachelor's degree in Hospitality Management or a related field.
  • Experience: Minimum 2 years of experience in hotel operations, with a proven track record of success.
  • Skills: Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including health, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a team of experienced professionals.
How to Apply:

If you are a motivated and experienced hotel operations professional, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.