Hotel Operations Manager

3 weeks ago


London, Ontario, Canada Knights Inn Motel Full time
Job Title: Hotel Managing Supervisor

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Knights Inn Motel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our staff are motivated and productive.

Key Responsibilities:
  • Co-ordinate activities with other work units or departments to ensure seamless hotel operations
  • Establish work schedules and procedures to maximize efficiency and productivity
  • Perform same duties as workers supervised to maintain a hands-on approach
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs to provide exceptional customer service
  • Co-ordinate, assign and review work to ensure tasks are completed on time and to a high standard
  • Hire and train staff in job duties, safety procedures and company policies to ensure a skilled and motivated team
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies to ensure that the hotel has the necessary resources to operate effectively
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a supervisory or management role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with tight deadlines
  • Attention to detail and ability to maintain accuracy
  • Flexibility and ability to adapt to changing circumstances
  • Initiative and ability to take ownership of tasks and projects
  • Judgement and ability to make informed decisions
  • Organized and able to prioritize tasks effectively
  • Team player with excellent leadership skills
Work Environment:

The successful candidate will work in a fast-paced hotel environment with a diverse range of guests and staff. The hotel is committed to providing a welcoming and inclusive work environment for all employees, and the successful candidate will be expected to support this commitment.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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