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ServiceNow Technical Architect

2 months ago


Toronto, Ontario, Canada Scotiabank Full time

Is this position suitable for you?

In this capacity, you will:

  • Engage in process analysis and re-engineering
  • Offer architectural and technical guidance for design and execution
  • Conduct tailored or out-of-the-box demonstrations as necessary
  • Deliver subject matter expertise along with industry best practices
  • Create a comprehensive functional design document aligned with client specifications
  • Collaborate with fellow Technical Architects to develop a technical specification for custom development and systems integration needs
  • Contribute to effort estimations
  • Stay updated with current ServiceNow knowledge through self-directed learning and available training resources

Do you possess the skills that will enable you to excel in this role? We would be eager to collaborate with you if you have:

  • Self-driven with a solid history in ServiceNow technologies, thriving in a dynamic technical environment with a rapidly growing client base
  • Organized and analytical, proficient in teamwork, and capable of managing multiple priorities in a fast-paced setting
  • Bachelor's degree in Computer Science, Management Information Systems, or a related field preferred
  • Advanced proficiency in ServiceNow configuration and custom development
  • Extensive experience across various ServiceNow modules (ITSM, ITBM, ITAM, IRM, and SecOps)
  • Excellent presentation and communication abilities
  • Capability to comprehend business needs and translate them into solution designs
  • Understanding of web-based systems architecture, service-oriented architecture, and enterprise application architecture, along with experience in managing expectations and priorities
  • Familiarity with project methodologies
  • 5-7 years of relevant experience in professional services or customer support operations
  • 3-6 years of experience in ServiceNow systems integration and/or implementation
  • Demonstrated experience in solutions consulting
  • Ability to manage multiple projects of varying complexity
  • Strong problem-solving capabilities, with a knack for simplifying complex solutions
  • Business architecture experience is a plus

What benefits are available to you?

  • Diversity, Equity, Inclusion & Allyship - We are committed to fostering an inclusive culture where every employee is empowered to achieve their full potential, respected for their individuality, and embraced through unbiased practices and inclusive values.
  • Accessibility and Workplace Accommodations - We appreciate the unique skills and experiences each individual contributes and are dedicated to maintaining an inclusive and accessible environment for all.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program, including bonuses, flexible vacation, personal and sick days, with benefits commencing on day one.
  • Community Engagement - Regardless of your work location, we provide opportunities for community involvement and belonging through various programs.

Working location condition: Hybrid

#LI-Hybrid