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Heating Equipment Service Specialist

3 months ago

Fredericton, New Brunswick, Canada 09 Irving Oil Limited Full time
Gas Heating Systems Technician

Become a vital member of our team as a Gas Heating Systems Technician. In this role, you will handle customer inquiries, troubleshoot system malfunctions, conduct routine maintenance, and install new heating solutions. Your primary objective will be to deliver outstanding customer service while ensuring the safety and efficiency of the systems you manage.

What We Provide:
  • Work Environment: Comprehensive safety training and all necessary tools supplied
  • Flexible Work Model: Structured rotational schedule to enhance work-life balance
  • Competitive Compensation: Annual bonus opportunities, pension contributions, and a Sign-On Bonus
  • Flexible Benefits Plan: Tailored coverage options to meet your individual needs
  • Wellness Support: Annual wellness allowance and Employee & Family Assistance Program
  • Paid Time Off: Option to acquire additional vacation days
  • Community Engagement: Paid volunteer day and donation matching initiative
Your Duties:
  • Address customer service inquiries by diagnosing and repairing systems
  • Identify system issues and conduct final inspections
  • Gain a thorough understanding of products and services to assist customers
  • Provide updates to team members and supervisors
  • Ensure a safe working environment in accordance with safety protocols
  • Work autonomously while pursuing relevant certifications and training
Your Qualifications:
  • Excellent written and verbal communication skills with an emphasis on customer service
  • Proficient in installing and servicing various heating systems
  • Ability to thrive in a dynamic work environment
Your Background:
  • Valid Gas Technician license is mandatory; dual licensing is advantageous
  • Familiarity with wiring, plumbing, and air conditioning systems
  • 2-4 years of relevant experience is preferred