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Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Retail Store Manager to join our team at Team Wireless Ltd. As a key member of our retail team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Staff Supervision
- Supervise and manage a team of sales staff, including apprentices, sales associates, and design team members.
- Assign tasks and duties to ensure efficient store operations.
- Inventory Management
- Organize and maintain inventory levels to meet customer demand.
- Conduct regular inventory audits to prevent stock discrepancies.
- Customer Service
- Provide exceptional customer service, ensuring customer satisfaction and loyalty.
- Resolve customer complaints and issues in a timely and professional manner.
- Merchandising and Sales
- Develop and implement effective merchandising strategies to drive sales growth.
- Monitor sales performance and adjust strategies as needed.
- Reporting and Analysis
- Prepare and submit regular sales reports to management.
- Analyze sales data to identify trends and areas for improvement.
- Store Operations
- Ensure the store is clean, organized, and well-maintained.
- Manage store budgets and resources effectively.
- Education
- Secondary (high) school graduation certificate.
- Experience
- At least 7 months to less than 1 year of retail management experience.
- Skills
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced environment.
- Client Focus
- Demonstrate a strong commitment to customer satisfaction.
- Efficient Interpersonal Skills
- Develop and maintain positive relationships with customers, staff, and vendors.
- Flexibility
- Adapt to changing store conditions and priorities.
- Organized
- Manage multiple tasks and responsibilities effectively.
- Reliability
- Meet deadlines and commitments.
- Team Player
- Collaborate with colleagues to achieve store goals.
- Dependability
- Be accountable for store operations and performance.
- Initiative
- Take ownership of store initiatives and projects.
- Ability to Multitask
- Manage multiple tasks and responsibilities simultaneously.
