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Retail Operations Leader

3 months ago

Vaughan, Ontario, Canada Rogers Full time
Retail Operations Leader

At Rogers, our retail team is essential to our success, embodying the welcoming spirit of our brand. Our retail professionals are friendly and approachable, understanding how our products and services enhance everyday life. We are eager to demonstrate how our technology can simplify and enrich our customers' experiences. We strive to provide a seamless service, emphasizing expertise, dedication, and a commitment to meeting our customers' needs consistently.

We are committed to creating an environment that promotes personal growth, career development, and an inclusive future for all. If you have a passion for technology, enjoy engaging with people, and thrive in a collaborative team setting, we invite you to explore this opportunity.

In this position, you will:
  • Build and maintain a high-performing sales team that genuinely prioritizes customer satisfaction
  • Motivate the team to consistently deliver exceptional customer experiences
  • Oversee all financial operations to maximize store profitability, including inventory management and financial reporting
  • Encourage innovation and challenge existing practices
  • Support team development, helping individuals realize their potential and progress in their careers
Our ideal candidates:
  • Possess a clear vision and purpose, eager to lead and inspire a team towards success with a customer-centric approach
  • Enhance team morale through thoughtful and empathetic leadership
  • Adapt to change and actively seek improvements in processes
  • Value personal and professional growth as a leader
  • Inspire their team to acquire the skills and experiences necessary for future career advancements
What we offer:
  • Competitive annual salary with performance-based bonuses
  • Opportunities for career advancement and professional development
  • Comprehensive health and dental benefits
  • Attractive share options and wealth-building programs
  • Employee discounts on Rogers & Fido services
As part of our hiring process, candidates will undergo an online assessment and must consent to a background check.

Schedule: Full-time
Shift: Variable
Work Location: Maple, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail Management

At Rogers, we believe that a diverse workforce is crucial to our business success. We embrace diversity, celebrate different perspectives, and strive to create an environment where everyone feels empowered to bring their authentic selves to work. We welcome all applicants and recognize the importance of providing equal opportunities for all team members. We work with candidates who may require accommodations throughout the recruitment process to ensure they can perform at their best. For any inquiries, please refer to our Recruitment Process FAQ.

Successful candidates will be required to complete a background check as part of the hiring process.

Benefits of being a Rogers team member include:

• Health and wellness benefits
• Donation matching programs
• Paid time off for community service
• Wealth accumulation options, including pension plans and employee stock options
• Generous employee discounts
• Leadership development, mentorship, and coaching programs
• *Available for full-time and part-time permanent employees, with some restrictions apply.