Hospitality Ambassador
2 months ago
Job Summary:
As a Host at Oliver & Bonacini Restaurants, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.
Key Responsibilities:
- Manage reservations and walk-ins to maximize seating capacity and ensure a smooth guest flow.
- Communicate effectively with Servers, Bartenders, and Managers to maintain a seamless experience.
- Escort guests to their tables, engage them in conversation, and seat them accordingly.
- Develop a briefing sheet before each shift to inform colleagues of upcoming events and special requests.
- Maintain a working knowledge of the restaurant's trade area, including location, surroundings, and nearby attractions.
- Ensure the front entrance, host stand, and surrounding areas are clean and well-stocked.
- Know all table numbers and maintain awareness of server assignments.
- Adhere to food safety standards and systems.
- Perform other duties as assigned or required.
Requirements:
- Previous experience in a customer service role.
- High attention to detail and organizational skills.
- A degree or diploma in Hospitality or a related field.
- Ability to remain calm under pressure and work in a fast-paced environment.
- Strong oral and written communication skills.
- Ability to maintain a professional demeanor and momentum.
About Us:
Oliver & Bonacini Restaurants is a leading hospitality company dedicated to delivering exceptional dining experiences. We are committed to providing our guests with a memorable experience, and we are seeking a talented Host to join our team.
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