Associate Client Executive

1 month ago


Ottawa, Ontario, Canada Marsh & McLennan Companies Full time

About the Role:

We are seeking a highly skilled Associate Client Executive to join our team at Marsh McLennan Companies. As a key member of our client services team, you will be responsible for growing satisfied client relationships, acquiring new clients, and partnering with various resources to provide superior client solutions.

Key Responsibilities:

  • Review client/prospect exposure loss experience and current coverage, and analyze the risk to determine the product/service requirements.
  • Communicate client needs and binding instructions to insurers.
  • Implement and maintain a quality service plan, including ensuring the accuracy of binders, policies, and other relevant documents.
  • Create and present renewal proposals to existing clients.
  • Conduct stewardship meetings with client participation.
  • Generate new sales through existing clients and client referrals in accordance with the business plan along with the team.
  • Manage timely billing/collection for each client.
  • Develop a working relationship with all functions within the company to improve client service and increase cross-selling opportunities.
  • Engage the appropriate industry group and Marsh resources to offer best-in-class resources for each client/prospect.
  • Participate in professional development activities/courses.
  • Comply with Marsh Excellence and Professional Standards to ensure quality service to all clients.

Requirements:

  • 3+ years of experience working with commercial insurance.
  • Commercial and Damage license or Broker license as required by jurisdiction (RIBO, AMF, etc.), or ability to obtain one in 3-6 months.
  • Strong business acumen including a well-rounded knowledge of general business function, finance, and issues.
  • Good problem-solving skills.
  • Excellent communication skill in both French and English – verbal and written.
  • Strong interpersonal skills, with the ability to interact at all levels of the organization including the 'C' Suite.
  • Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines.
  • Proficient with MS Office.

What We Offer:

  • A company with a strong brand and strong results to match, and are committed to making a difference in the lives of people.
  • A culture of belonging, innovation, collaboration, internal mobility, and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields.
  • Competitive pay (salary and bonus potential), full benefits package – effective starting Day 1 (Medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan) or TFSA (Tax Free Savings Account)).
  • Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture.
  • Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan.
  • Employee Resource Groups which provide access to leaders, relevant volunteer, and mentoring opportunities, and interactions with counterparts in industry groups and client organizations.

About Us:

Marsh McLennan Companies is a global leader in insurance broking and risk management. We help clients anticipate, quantify, and more fully understand the range of risks they face in today's increasingly uncertain global business environment. Our experts in every facet of risk and across industries work together to help clients thrive and survive.

Why Join Us:

At Marsh McLennan Companies, we are committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Accessibility:

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual's particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@mmc.com.

Hybrid Work:

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one 'anchor day' per week on which their full team will be together in person.



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