Business Optimization Specialist

1 month ago

Municipal District of Rocky View No, Canada DSV Full time
Job Title: Business Support Specialist, WMS Consultant

Job Summary:

We are seeking a highly skilled Business Support Specialist, WMS Consultant to join our team at DSV. As a key member of our organization, you will be responsible for delivering functional and technical business process expertise in multidiscipline project teams, ensuring high-quality results in a timely manner.

Key Responsibilities:

  • Analyze and document client and business requirements to design, configure, test, and implement WMS processes.
  • Provide process optimization and improvement proposals based on business requirements.
  • Train key- and end-users on designed processes and functionalities.
  • Create functional designs for internal and external reports and documents.
  • Ensure on-time delivery of deliverables requested from DSV Global IT.
  • Gatekeeper for warehouse process standardization.
  • Write and test functional specifications based on business requirements for applications changes and improvements.

Customer Support:

  • Provide regular scheduled project updates to internal and external stakeholders.
  • Analyze complex issues and client cases and provide sensible generic solutions.
  • Advocate and sell best practices and standardization to internal (and external) parties.
  • Builds and maintains relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects.

Requirements:

  • Bachelor's degree in Information Technology or related field.
  • Minimum of 3 years' supply chain/IT experience in a third-party logistics provider with multiple clients.

Work Environment:

  • Domestic and International Travel is required for this role (up to 35%). This role will be based in an office environment.

About DSV:

At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. Approximately 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.

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