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Administrative Assistant

2 months ago

Toronto, Ontario, Canada YWCA Toronto Full time
Job Title: Relief Receptionist

We are seeking a highly organized and customer-focused Relief Receptionist to join our team at YWCA Toronto.

About the Role

The Relief Receptionist will be responsible for providing exceptional customer service, answering phone calls, responding to emails, and greeting visitors in a professional and welcoming manner.

Key Responsibilities
  • Provide excellent customer service to clients, visitors, and staff
  • Answer phone calls, respond to emails, and direct inquiries to the appropriate staff or program
  • Ensure the reception area is welcoming and well-maintained
  • Receive and distribute incoming supplies and deliveries
  • Perform other administrative duties as assigned by the Office Co-ordinator or Manager of Administration
Qualifications
  • High school diploma or equivalent, with technical or commercial training in a relevant field
  • 1-3 years of directly related work experience
  • Proficiency in Microsoft Word and Excel
  • Strong written and verbal communication skills
  • Exceptional customer service and interpersonal skills
  • Excellent organizational and administrative abilities
  • Ability to deliver culturally sensitive service in a multicultural environment
  • Knowledge of a second language is an asset

YWCA Toronto is committed to creating a diverse and inclusive work environment. We welcome applications from women and gender diverse people from all racial, ethnic, and cultural backgrounds.