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Technical Support Specialist

3 months ago

Camrose, Canada 1608017 Alberta Ltd. oa Elite Mobility Full time
Position Overview

As a User Assistance Technician, you will play a crucial role in providing support to our clients at 1608017 Alberta Ltd. o/a Elite Mobility. Your expertise will help users navigate and resolve their technical challenges efficiently.

Key Responsibilities
  • Assist Users: Address and resolve issues faced by users with their computer systems.
  • Research Solutions: Utilize user manuals, technical documentation, and other resources to identify and implement effective solutions.
  • Training and Guidance: Offer advice and training to users to help them overcome technical difficulties.
  • Technical Support: Provide assistance with business systems, networking, and internet-related issues.
Work Environment
  • Physical Demands: The role involves repetitive tasks and requires a strong attention to detail.
  • Work Setting: Primarily seated work.
Qualifications
  • Education: Completion of a College or CEGEP program.
  • Experience: A minimum of 2 years and less than 3 years of relevant experience.
  • Employment Type: Permanent position.
  • Language Requirement: Proficiency in English is essential.
  • Work Hours: 32 hours per week.