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Retail Store Manager

2 months ago

Woodstock, Ontario, Canada Woodstock Grocers Full time
Retail Store Supervisor Job Description

Woodstock Grocers is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and coordinate the activities of sales staff, ensuring a high level of customer satisfaction and sales performance.
  • Assign tasks and duties to sales staff, providing guidance and support as needed.
  • Hire, train, and develop sales staff, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Authorize payments, manage inventory, and oversee payroll administration.
  • Prepare sales reports, analyze sales data, and identify opportunities for growth and improvement.
  • Resolve customer complaints and issues in a professional and timely manner.
  • Organize and maintain a clean and safe store environment, adhering to company standards and regulations.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail or supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • Attention to detail and accuracy in tasks and reporting.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.