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Claims Advisor III
2 months ago
We are seeking a highly skilled Claims Advisor III to join our team at TD Insurance. As a Claims Advisor III, you will be responsible for handling residential field claims, conducting on-site inspections, and providing guidance to insured clients to facilitate claim settlement.
Key Responsibilities:- Manage and settle residential field claim files in accordance with operational standards.
- Provide personal client service while settling claims with the insured.
- Complete estimates and negotiate with contractors on residential repairs.
- Control expenditures on all claim settlements.
- Assist internal and external colleagues during busy periods as required.
- Thorough knowledge and understanding of home insurance policy coverage.
- Thorough knowledge of residential construction procedures and restoration practices.
- Strong client service orientation.
- Superior interpersonal and communication skills.
- Sound problem-solving and analytical skills.
- Effective negotiation skills.
- Knowledge and understanding of residential insurance as it applies to a claims environment.
- Working knowledge of Xactimate Estimating software and Xactanalysis.
- Knowledge of construction process and materials.
- Completion of CIP or IICRC courses is an asset.
TD Insurance is part of TD Bank Group, one of Canada's largest financial institutions. We help protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home, and auto insurance.
We are committed to fostering an inclusive, accessible environment and offer a stable and dynamic work environment where talent is appreciated and professional development is taken seriously.
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.
