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Shift Manager

2 months ago

Aurora, Ontario, Canada 1504356 Ontario Ltd. Full time
About the Role

We are seeking a highly skilled Shift Manager to join our team at 1504356 Ontario Ltd. as a key member of our operations team.

Key Responsibilities
  • Establish Work Schedules: Develop and implement efficient work schedules to meet business needs and ensure seamless operations.
  • Train and Develop Staff: Provide comprehensive training to staff members on job duties, sanitation procedures, and safety protocols to ensure a high level of performance and compliance.
  • Prepare Budgets and Reports: Create and submit accurate budget estimates and reports to management, highlighting key performance indicators and areas for improvement.
  • Customer Service: Respond promptly and professionally to customer complaints and concerns, ensuring a positive experience and resolving issues in a timely manner.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, identifying trends and opportunities for cost savings.
  • Team Leadership: Foster a collaborative and inclusive team environment, promoting open communication and a culture of excellence.
Personal Qualities
  • Client Focus: Demonstrate a strong commitment to delivering exceptional customer service and ensuring customer satisfaction.
  • Team Player: Collaborate effectively with colleagues to achieve business objectives and support the growth and development of the team.
  • Work Term: This is a permanent, full-time position with a regular schedule of 30-35 hours per week.
  • Work Language: English is the primary language of communication in this role.