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Community Banking Manager
3 months ago
Employment Type: Full-time
At the Canadian Imperial Bank of Commerce, we are dedicated to fostering a relationship-driven banking experience tailored for today's world.
As an integral member of the Personal and Business Banking Team, you will oversee a team of client-facing professionals within the banking center, as well as collaborate with other centers in your area to fulfill CIBC's mission of turning our clients' aspirations into reality.
Your expertise in understanding client needs will be paramount in providing tailored advice and the right products and solutions to achieve their financial objectives.
In your role as a Community Banking Manager, you will be responsible for cultivating a skilled and motivated team through proactive talent development.You will have the authority to foster a positive workplace culture, ensure operational efficiency, maintain compliance, and enhance CIBC's reputation within the community, ultimately leading to exceptional client experiences and growth that surpasses our competitors.
To effectively carry out your responsibilities, you will be required to work on-site full-time.Strive to elevate CIBC's presence in the community and nurture both new and existing client relationships. Encourage your team to address client concerns promptly and escalate issues when necessary.
Regularly assess the banking center's performance and implement strategies to address any deficiencies. Collaborate with all stakeholders to optimize market opportunities and enhance the overall performance of the banking center. Manage risks diligently to protect our bank, clients, and shareholders.
Advocate for CIBC in the community to attract employees who embody our values.
You understand that building relationships and networks is crucial for success. You possess current accreditation and are in good standing with a Mutual Funds License (Canadian Securities Course or Investment Funds in Canada).
Preferred qualifications include:
Completion of any of the following courses: Branch Compliance Officer's Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH), Wealth Management Essentials (WME). We are committed to recognizing your contributions in meaningful and personalized ways, including a competitive salary, incentive compensation, banking benefits, a comprehensive benefits program*, a defined benefit pension plan*, an employee share purchase plan, vacation offerings, wellness support, and MomentMakers, our social recognition program.
Applicants must be legally eligible to work in the specified locations and, where applicable, possess a valid work or study permit.
We may require you to complete an attribute-based assessment and other skills evaluations (such as simulations, coding, French proficiency, MS Office).
Key competencies include: Accountability, Banking Operations, Business Development, Client Relationship Management, Coaching, Communication, Community Engagement, Customer Experience (CX), Customer Service, Financial Advising, Financial Products, Recruitment, Human Resources (HR), Leadership, Performance Monitoring, Relationship Management, Results-Driven.
