Digital Performance Director

2 months ago

Toronto, Ontario, Canada Starcom Melbourne Full time
Job Overview

As a Digital Performance Director at Starcom Melbourne, you will play a critical role in driving business growth and client satisfaction through exceptional digital performance.

Key Responsibilities
  • Client Relationship Management: Foster strong relationships with clients by delivering high-quality work and exceeding their expectations.
  • Business Acumen: Develop and maintain in-depth knowledge of client businesses to inform strategic digital solutions.
  • Digital Data Analytics: Interpret digital data to identify opportunities and challenges that impact client business objectives.
  • Collaboration and Communication: Work closely with internal teams to ensure holistic solutions that meet client needs.
  • Return on Investment (ROI) Analysis: Demonstrate to clients how proposed digital media solutions will drive expected ROI.
  • Client Advocacy: Actively listen to clients and identify opportunities to build their business, while also being able to professionally push back and redirect when necessary.
  • Quality Assurance: Ensure the quality of work for all client deliverables.
  • Competitive Analysis: Continuously assess the competitiveness of our practices against relevant competition, industries, and markets.
  • Expertise and Thought Leadership: Be recognized as an expert with clients and industry peers.
Requirements
  • Experience: 10+ years of progressive levels of responsibility in media planning, buying, and management.
  • Business Acumen and Success: Demonstrated business acumen and a track record of success in the media services profession.
  • Communication and Interpersonal Skills: Excellent written and verbal communication and presentation skills.
  • Teamwork and Leadership: Solid interpersonal and teamwork abilities, with demonstrated leadership and management skills.
  • Critical Thinking and Problem-Solving: Demonstrated critical thinking and problem-solving abilities.
  • Analytical Skills: Strong analytical abilities.
  • Media Research and Reporting: Strong command of media research and reporting resources.

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