Grocery Operations Supervisor
4 weeks ago
The primary responsibility of this role is to enhance customer satisfaction by overseeing the activities of team members to fulfill designated handheld terminal tasks. This includes maintaining an organized and well-stocked sales area while providing assistance to customers to fulfill their shopping requirements. The Grocery Operations Supervisor will lead a team to strategically plan and implement responsibilities based on workload and customer flow.
Key Responsibilities- Delivering outstanding Customer Service by warmly welcoming all customers, assisting them in product promotion, locating items, aiding in purchasing decisions, addressing customer concerns, and directing issues to the appropriate channels.
- Assigning, supporting, and monitoring the execution of Customer Availability Process tasks, including Section Work, Capping bins, and Stocking picks.
- Assigning, supporting, and monitoring the implementation of price adjustments and promotional displays.
- Assigning, supporting, and monitoring the completion of modular setups in designated areas.
- Providing support and coverage in necessary areas on the sales floor as required, assisting with recovery and organization tasks.
- Contributing to a safe, clean, and hazard-free workplace by adhering to company policies and procedures, including completing safety sweep logs and ensuring displays and fixtures are secure and free from clutter.
- Ensuring that team members take breaks in accordance with coverage requirements.
- Training, mentoring, and providing constructive feedback to team members.
Below are the essential qualifications for this position. If none are specified, there are no required qualifications.
Preferred QualificationsBelow are the optional preferred qualifications for this position. If none are specified, there are no preferred qualifications.
Walmart Canada Corp is committed to accommodating the disability-related needs of applicants and associates as mandated by law.
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