Expert Claims Adjuster

2 weeks ago


Québec, Quebec, Canada Xpera Full time

Job Title: Expert Claims Adjuster

Company: Xpera

Description:

  • Investigate various insurance claims for individuals and businesses, ensuring accurate and timely resolutions.
  • Assess damages and negotiate settlements, maintaining a fair and impartial approach.

Requirements:

  • Valid claims expertise license - category 5A
  • Minimum 5 years of claims settlement experience, with a proven track record of success.
  • Valid driver's license, with a clean driving record.
  • Bilingualism is an asset, with the ability to communicate effectively with diverse clients.

Responsibilities:

  • Collect facts from insured individuals and witnesses with tact and vigilance, ensuring a thorough understanding of each claim.
  • Investigate and evaluate claims, negotiate settlements, and determine the extent of damages.
  • Participate in client development meetings, building strong relationships with clients and stakeholders.
  • Follow established work standards and procedures, maintaining a high level of professionalism and integrity.

Skills Required:

  • Experience in property and/or liability claims, with a strong understanding of insurance policies and procedures.
  • Excellent interpersonal communication skills, with the ability to build trust with clients and colleagues.
  • Negotiation skills, with the ability to resolve disputes and reach mutually beneficial agreements.
  • Time management, with the ability to prioritize tasks and meet deadlines.
  • Team player, with the ability to collaborate with colleagues and contribute to a positive work environment.
  • Customer service oriented, with a focus on delivering exceptional service to clients and stakeholders.

Xpera and its subsidiaries welcome applications from individuals with disabilities. Accommodations are available upon request for candidates throughout the recruitment and assessment process. Background checks are required for all potential employees.



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